OPPORTUNITIES TO IMPROVE SERVICES FOR DISABLED IN BUKHARA HOTELS BASED ON FOREIGN EXPERIENCE (ON THE EXAMPLE OF SPAIN)
DOI:
https://doi.org/10.37602/IJEBSSR.2025.3501Keywords:
Accessibility infrastructure, Universal design in tourism, hotel staff training, accessible tourism, technological innovations, hospitality service developmentAbstract
This article examines opportunities to enhance services for disabled individuals in hotels located in Bukhara, Uzbekistan, by analyzing foreign best practices, particularly from Spain. The study highlights the significance of inclusive tourism and its role in promoting accessibility and comfort for all guests. The research identifies gaps in current hotel infrastructure and service delivery in Bukhara and provides actionable recommendations based on Spain's advanced experience in accommodating disabled tourists. The article underscores the importance of adopting universal design principles, staff training programs, and technological innovations to create a more inclusive and welcoming environment for disabled travelers. The findings aim to support the development of accessible tourism in Uzbekistan, contributing to the growth of the hospitality sector and broader societal inclusion.