INVESTIGATING THE MEDIATING ROLE OF WORK-LIFE BALANCE ON THE RELATIONSHIP BETWEEN JOB STRESS AND TURNOVER INTENTION OF GEN Z EMPLOYEES

Abstract

The mediating role of work life balance on the relationship between jobs stress and turnover intention was investigated in this study. The respondents include the workforce from private and public organizations in Central Luzon, Philippines belonging to Generation Z. The research utilizes quantitative approach to assess the relationships between the variables. To quantify the responses, adopted instrument was used and distributed to respondents. The respondents were chosen using purposive sampling design. Data gathered were treated using Partial least square – structural equation modelling (PLS-SEM) through WarpPls 8.0 software. The findings revealed that significant effects were observed on the following: job stress on work life balance; work life balance on turnover intention; and job stress on turnover intention. Moreover, work life balance was found to partially mediate between job stress and turnover intention. The findings provided implications for management for better policy formulation and implementation which affects organization’s most valued assets- the people.