EXAMINING THE MODE OF HUMAN CAPITAL DEVELOPMENT AND THE EFFECT OF CHANGE IN OWNERSHIP ON EMPLOYMENT GROWTH IN THE MOBILE TELECOMMUNICATION NETWORKS IN THE CAPE COAST METROPOLIS

Abstract

Researchers have devoted much effort to the study of mobile telecommunication networks and their contribution to economic growth with particular emphasis on Gross Domestic Product and revenue growth. However, very few studies have been done on mobile telecommunication networks and their contributions towards employment growth. The objective of the study is to examine the mode of human capital development and the effect of change in ownership on employment growth in the mobile telecommunication networks. Interviewing and questionnaire administration were the methods adopted for data collection. The respondents for the study were selected retailers, the general staff and Heads of Department of MTN and Vodafone companies. The study found out that the content of the training programmes offered to the staff in these two mobile telecom companies actually meet the expectations of the skills required by the staff. The size of employment in the Vodafone Company has been negatively affected because of change in ownership from Ghana Telecom to Vodafone. The MTN Company, on the other hand, has seen an increase in employment size when the company experienced a change in management from Spacefone to Areeba and MTN. The recommendations to ensure employment growth in the telecommunication industry have been provided for policy implications.